1. Introduction
This Refund Policy outlines the terms under which refunds may be granted for services purchased on vadhuvarshaadi.com. By purchasing any paid service on the platform, you agree to the terms described in this policy.
2. Non-Refundable Services
All membership plans, subscriptions, and paid services offered on vadhuvarshaadi.com are generally non-refundable once the service has been activated.
Since matrimonial services involve access to profiles and communication features, refunds will not be issued simply because a suitable match was not found.
3. Refund Eligibility
Refund requests may be considered only in the following circumstances:
- Duplicate payment made due to a technical error
- Payment successfully deducted but service was not activated
- Payment made due to a system error or billing issue
In such cases, users must submit a refund request within 7 days of the transaction date.
4. Refund Request Process
To request a refund, users must contact the support team of vadhuvarshaadi.com with the following details:
- Registered profile ID
- Transaction ID / Payment reference number
- Date of payment
- Reason for the refund request
The request will be reviewed by our team, and the decision made by vadhuvarshaadi.com will be final.
5. Refund Processing Time
If a refund request is approved, the refund will be processed within 7–14 business days through the original payment method used during the transaction.
Processing time may vary depending on the bank or payment gateway.
6. Cancellation of Services
Users may cancel their membership at any time; however, cancellation of membership does not automatically qualify for a refund.
Any unused portion of the membership period will not be refunded.
7. Right to Modify Policy
vadhuvarshaadi.com reserves the right to modify or update this Refund Policy at any time without prior notice. Users are advised to review this policy periodically..
